Retail Operations Manager - Islandwide, SG
AWFULLY CHOCOLATE PTE LTDIslandwide, SG8 days ago
Job descriptionGood organisational skills Highly sales driven Able to handle multiple roles Excellent management and leadership skills Must be highly motivated at least 2 years working experience in the F&B and with background in managing F&B Operations
Roles & Responsibilities
We are looking for a Retail Operations Manager to lead and organise the daily operations of our retail stores and motivate our team to provide positive vibes and excellent customer service.
Job Descriptions :
- Over-all in charge in overseeing the operations across all our retail stores.
- Responsible for the overall performance and sales of the our stores and ensures that sales targets are met.
- Responsible for the financial performance of the stores in accordance with budget guidelines.
- Plan, organize and allocate the team for the setup and execution of functions and events.
- Ensure regular briefing are planned and executed to enforce good communication within the team.
- Set and maintain service standards across our restuarants
- Recruit, hire , train and supervise staff across our stores including coordination work and staff schedules
- Nurture friendly relationship with customers to increase loyalty at our stores
Job Requirements :
Tell employers what skills you have
CRM
Coaching
Store Operations
Leadership
Assertive
store events
Customer Experience
Inventory
Job Descriptions
Succession Planning
Store Management
store display
Retail Sales
Merchandising
retail stores
Customer Satisfaction
Customer Service
People Management
in store sales
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Operation Manager • Islandwide, SG