This job offer is not available in your country.

Customer Service Officer (Facility & Defect Management) - D22 Jurong, Jurong Island, Tuas, SG

MCI CAREER SERVICES PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG

12 days ago

Job description

Roles & Responsibilities

Job Summary :

Basic Salary : $2500 - $3000
Location : Ang Mo Kio
Working hours : Monday to Friday (8.30am to 5.30pm), Saturday (8.30am to 13.30pm)
1 Year Contract

Job Responsibilities :

Conduct pre-handover inspections, identify defects, and coordinate with contractors for timely rectification.

Manage handover schedules, guide owners through the process, and maintain accurate records.

Act as liaison between owners and contractors to resolve defects, track progress, and ensure timely completion.

Maintain logs for keys, access cards, and related documents during defect rectification.

Provide regular updates to the developer on handover and defect status.

Requirements :

Experienced in unit handover and defects management, with 2 years of relevant experience.

Diploma-qualified or holds an equivalent certification.

A strong communicator with a customer-first mindset, able to navigate complex situations with ease.

Highly organized and detail-oriented, capable of managing multiple tasks and timelines.

Comfortable working independently, yet a team player with a collaborative attitude.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON .

By submitting your personal data and / or resume, you give consent to collection, use and disclosure of your personal data and / or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https : / / www.mci.com.sg / wp-content / uploads / 2025 / 09 / MCI-Job-Applicant-Data-Protection-Notice.pdf

We regret to inform that only shortlisted candidates would be notified.

Foo Kai Jing (Fiona)

Registration Number : R2199329

EA License No : 06C2859 (MCI Career Services Pte Ltd)

Tell employers what skills you have

Preventive Maintenance

Microsoft Office

Microsoft Excel

Interpersonal Skills

Building Services

Administration

Data Entry

Good Communication Skills

Communication Skills

Customer Satisfaction

Team Player

Microsoft Word

Customer Service

Facilities Management

Customer Service Experience

Create a job alert for this search

Customer Service Officer • D22 Jurong, Jurong Island, Tuas, SG