Clinical Operations Executive (Entry Level / Junior / Senior, Healthcare) #HCG

Roles & Responsibilities

Jobscope

• Ensure smooth daily operations of Clinics including front counter services, administrative / operational matter to solve system and process problem
• Responsible achieving patients satisfaction targets.
• Responsible devising innovative services to continually improve service and delight patients.
• Manage and responsible for a group of clinic staff manpower schedule and leave.
• Provide appropriate induction, orientation, training and appraisal for clinic staffs so that they possess appropriate skills and knowledge to carry out their jobs.
• Implement and effective appointment management system and monitor performance.
• Doing project with clinic management system to integrate the appointment and queue system to mobile apps and web based.
• Manage patients’ complaint and service recovery.
• Disseminate and implement hospital’s policy and procedure.
• Oversee the documentation of procedures / processes that they are in line with MOH directive and meet the regularly directives

Requirements

ALL qualified candidates, please send in your resume to :

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number : 99C4599

Tell employers what skills you have

Healthcare Improvement

SOPs

Healthcare Analytics

Operations

Interpersonal Skills

Healthcare

Workflow Analysis

process workflow

Chemistry

healthcare experience

Workflow Design

healthcare sector

Team Player

daily operations

Customer Service