Responsibilities

• Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Initiate contact with guests through courtesy calls and provide assistance when needed.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Perform any other reasonable tasks as assigned.

Requirements