Roles & Responsibilities
We , Stag Match , are seeking a highly motivated, independent, and self-driven Operations & HR Executive / Manager to join our growing team. This dual-role position is critical to ensuring the smooth and efficient running of our training programs while also supporting the human resource needs of our institute. The ideal candidate will be a proactive problem-solver, adept at managing multiple tasks concurrently, and committed to completing all responsibilities with diligence and precision.
Key Responsibilities :
Operations (60%) :
- Program & Course Coordination :
- Manage the end-to-end operational aspects of training programs, including scheduling, venue booking (if applicable), material preparation, and logistics.
- Coordinate with trainers, participants, and vendors to ensure seamless program delivery.
- Oversee the maintenance and readiness of training rooms and equipment.
- Manage participant registration, attendance tracking, and feedback collection.
- Administrative Support :
- Maintain accurate records of training programs, participants, and resources.
- Handle general administrative tasks such as filing, data entry, and correspondence.
- Assist in the preparation of reports and presentations related to operational performance.
- Vendor / Stakeholders Management :
- Liaise with external vendors / Stakeholders for training materials, equipment, and other operational needs.
- Ensure timely procurement and delivery of necessary resources.
- Process Improvement :
- Identify opportunities to streamline operational processes and enhance efficiency.
- Develop and implement best practices for program delivery and administration.
Human Resources (40%) :
Recruitment Support :Assist in the end-to-end recruitment process, including posting job advertisements, screening resumes, scheduling interviews, and conducting initial assessments.Coordinate onboarding for new hires, ensuring a smooth integration into the institute.HR Administration :Maintain accurate and up-to-date employee records (e.g., leave applications, personal details).Assist with payroll preparation and benefits administration (if applicable).Handle general HR inquiries and provide support to employees.Employee Engagement :Support initiatives aimed at fostering a positive and productive work environment.Assist in organizing staff events and activities.Policy Adherence :Ensure compliance with relevant HR policies and procedures.Assist in communicating HR updates and guidelines to staff.Qualifications & Skills :
Experience : Minimum 2 years of experience in an operations and / or HR administrative role, preferably within a training or education environment.Proactive & Independent : Demonstrated ability to work independently, take initiative, and anticipate needs without constant supervision.Self-Driven : Strong internal motivation to achieve goals and continuously improve.Task Completion : Proven track record of consistently completing tasks accurately and on time, even under pressure.Organizational Skills : Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.Communication Skills : Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders.Problem-Solving : Resourceful and capable of identifying and resolving operational and HR-related issues efficiently.Attention to Detail : Meticulous and thorough in all aspects of work.Tech-Savvy : Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with learning new software / systems. Experience with HRIS or training management systems is a plus.Adaptability : Ability to thrive in a dynamic, fast-paced environment.Team Player : While independent, also able to collaborate effectively with colleagues.What We Offer :
A challenging and rewarding role in a supportive and collaborative environment.Opportunity to contribute to the growth and success of a reputable training institute.Professional development and learning opportunities.Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are a strong fit for this role to [info@stagmatch.com.sg & HR@Stagmatch.com.sg] with the subject line "MCF : Application for Operations & HR Executive - [Your Name]".
Tell employers what skills you have
Training Management
Techsavvy
Able To Multitask
Process Improvement
Telemarketing
Screening Resumes
Task Completion
Administration
Employee Engagement
Adaptability
Attention to Detail
HR Policies
Benefits Administration
Communication Skills
HRIS
Administrative Support
Team Player
Human Resources
Customer Service
Business Development