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Reservations Executive - Japanese Speaking
Dallas MBS Pte LtdSingapore30+ days ago
Job descriptionProficient in both English and Japanese as need to liaise with English and Japanese speaking guests.
JOB SCOPE
- Help guests with planning and booking reservations.
- Understand guests' needs and provide them with personalized solutions.
- Handle first level complaint with a pleasant disposition.
- Agility to handle services and requests effectively & efficiently.
- Apply logic and high EQ in guest challenges and proactively offer / discuss resolution with a Manager on Duty.
- Up to date with restaurant information of events / activities to provide accurate information in a timely manner.
JOB REQUIREMENTS
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Reservation Executive • Singapore