Assistant Operations Manager

The Assistant Operation Manager will assist the Operations

Manager in coordinating and managing the operation of the

Coffeeshop.

Key

Responsibilities

Maintain smooth daily operations of the

Coffeeshop

Source for potential qualified

tenants to fill any vacant food stalls

Take

immediate and appropriate collection / legal actions for recovery of

debt (e.g. Stall rental etc.) and minimise credit losses

• Able to handle daily sales settlement

To do stock take and order stocks based on healthy

inventory level

Source for suppliers with

competitive pricing

Keep up to date with

market prices for all materials and ingredients

Make sure safety and hygiene guidelines are being

followed

Supervise, lead & motivate the

team

Ensure fairness in scheduling work duty

roster and off days for operation employees

To

Interview, assess and assist in hiring employee based on outlet

manpower requirements

Receive, review and act

upon feedback and complaints received from customers

Responsible for ensuring consistent quality of

service

Adept at handling a wide variety of

customer and customer requests

Able to perform

ad hoc duties when

required

Key

Requirements

Candidate

must possess at least a Diploma from any field of

studies

Minimum of 2 years of working

experience in Coffeeshop or Food court management role

Able to work flexible schedule including shift work,

weekends, public holidays and to perform additional ad hoc duties

and tasks in case of any acute shortage of employees

Prepared to work in a non-air-conditioned

setting

Possess strong communication and

effective negotiation skills

Fantastic team

player

Good knowledge of Microsoft office

programme, especially in Word and

Excel

be shortlisted and notified.