Job Description
max.10 tasks)
Main Purpose of the Role :
- Leads the SST team in Singapore, within Product Line SST. Responsible for sustaining and daily business activities of all SoftSolder Products and ensure short-, mid- and long-term successful. Ensures achievement of yearly business targets (sales revenue, sales prices and contribution margin). Ensures the long-term success by implementing the right product support strategy within the organization. Plays the customer role within the company.
Product Strategy & Life Cycle Management :
Responsible for worldwide 2nd level support for all SST productsSafeguards the achievement of the SST strategy, and its annual objectivesResponsible for CSR (Customer Specific Request) and CIP (Continuous Improvement Project) task handling. This includes requirements engineering, decision and implementation process.Ownership Software Releases (PO - Project Owner)Co-operation together with Singapore R&D team to provide solution according customer specify needsContinuous monitoring of machine quality and improvement whenever necessaryResponsible for customer demos / machine evaluations / customer process developmentEnsure proper customer documentation is availableSupport of Market & Sales Development :
Supports implementation of regional strategies together with the field (with support from CPM's)Coordination of programs to define and improve products and services offeringsSupports marketing and promotion activitiesCustomer Management & Outside Representation :
Supports customer and key account management in regards of technical and commercial issuesSupports critical customer issue resolution (escalations, priorities, resource allocation etc.)Improves his market intelligence (includes competitive analysis) through customer visitsBusiness, Budget & Forecast Requirements :
Helps to consolidates the PL SST budget and cost controllingPeople & Departmental Management :
Maintains staff skill level matrix and develops Product Management staff selectivelyRollout of the performance management trough MBO process (Management by Objectives)Requirements
Education
degree in engineering, Bachelor / Master or equivalentadditional education in marketing and business administration an assetWork experience
several years' experience as product manager for investment goodsExpertise and methodology
experience in strategy developmentin-depth know how of semiconductor industry (assembly und packaging)marketing methodsexperienced in dealing with customersanalytical and methodical thinkingGoel Navneet License No. : 02C3423 Personnel Registration No. : R1982194
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