SUPERVISOR - Islandwide, SG

Roles & Responsibilities

Responsibilities

• Assist Restaurant Managers in overseeing and maintaining the seamless day-to-day operations of the outlet.
• Lead and manage a team of service staff, ensuring service and food standards are consistently met and exceeded.
• Deliver courteous and efficient food and beverage services, creating a positive and welcoming atmosphere for all guests.
• Take responsibility for the quality of service, products, and cleanliness within the outlet.
• Address guest inquiries, feedback, and concerns in a professional and customer-centric manner.
• Manage reservations and optimize table allocations to maximize seating capacity.
• Possess in-depth knowledge of the restaurant's offerings to effectively address guest queries and provide recommendations.
• Welcome and assist guests upon arrival, attending to their needs and assisting with baggage when possible.
• Provide detailed explanations and recommendations regarding food and drinks selections based on guest preferences.
• Display a general understanding of food allergies and dietary restrictions to facilitate personalized recommendations.
• Proactively gather feedback from guests to continually enhance their dining experiences.
• Uphold strict hygiene and cleanliness standards, ensuring both the restaurant and personal grooming meet exceptional standards.
• Ensure compliance with health, safety, and food hygiene regulations at all times.
• Perform any additional duties as assigned by Management.

Tell employers what skills you have

Negotiation

Leadership

Ingredients

Construction

Quality Control

Restaurants

Housekeeping

Inventory

Sanitation

Compliance

Customer Satisfaction

Customer Service

Scheduling

Timekeeping

Ability To Learn

Food and Beverage Services