Account ExecutiveLexisNexis Risk Solutions • Singapore, Singapore, Singapore
Account Executive
LexisNexis Risk Solutions • Singapore, Singapore, Singapore
3 days ago
Job description.Account Executive page is loaded## Account Executivelocations : Singapore - Risk Winsland Housetime type : Full timeposted on : Posted Todayjob requisition id : R Account Executive About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering / Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. About the Role The role involves ensuring customer success and supporting growth beyond planned targets within the assigned territory. Key responsibilities include retaining and renewing existing business, developing relationships, identifying training needs, ensuring partner / customers are on the supported version of the solution and spotting up-sell and cross-sell opportunities to refer to the regional sales representative. Additionally, the position focuses on optimising clients' utilisation of our products and services.In this role, you’ll hold a book of existing customers who you’ll manage through their lifecycle, ensuring on time renewals, creating upsell opportunities where you’ll drive additional transactional usage or additional user licenses to increase revenue. Through relationship building, customer training, and customer maintenance you will be responsible for retaining the book while driving incremental revenue. Responsibilities Delivering exceptional relationship management and client support Nurturing the assigned book of business and identify growth opportunities where applicable Meeting assigned targets for renewals and incremental revenue Identifying client training requirements and maintaining accurate records of training delivered Ensure Partner / customer are using the latest or supported version of the solutions used Providing quarterly updates to reporting manager Updating all opportunities in CRM timely Ensuring that partners / customers are effectively on boarded within the stated SLA Requirements At least 3 years of experience in B2B or Enterprise solutions sales Have ability to manage a book of partners; partner life cycle management Have excellent communication and interpersonal skills to effectively engage with customers Be proactive and empathetic in addressing customer concerns and resolving issues Possess excellent analytical and problem-solving abilities to identify trends and opportunities Be adaptable and able to collaborate effectively with cross-functional teams Be results-driven with a focus on delivering exceptional partner and / or customer satisfaction and driving revenue growth Be detail-oriented and capable of managing multiple tasks and priorities effectively Be proficient in using customer relationship management (CRM) software, experience in SalesForce is desired but not requiredLearn more about the LexisNexis Risk team and how we workWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact . Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams Please read our .We are an equal opportunity employer : qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers : .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Account Executive • Singapore, Singapore, Singapore
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