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Head of Digital Transformation - Bedok / Digital Innovation / Transformation [2683]

THE SUPREME HR ADVISORY PTE. LTD.Islandwide, SG

6 hours ago

Job description

Roles & Responsibilities

WhatsApp : +65 90820021 (Kyler)

Email : kylergan.supreme@gmail.com

Working Hours : 9am - 6pm (Mon - Fri)

Location : Chai Chee Road, ESR BizPark Singapore

Salary : $10k - $12k

Responsibilities :

Strategic Leadership & Service Innovation

Define and execute the DSI strategy in alignment with corporate transformation goals.
Drive development of internal tools, bots, and automation platforms to increase efficiency and scalability.
Lead innovation initiatives, ensuring new services (e.g., EUCMaaS, NMaaS, IFMaaS, Cloud Admin, CyberSaaS) are commercialized and adopted.

Technical Delivery & IP Development

Own technical delivery of managed services, projects, and service IP development.

Oversee design, deployment, and lifecycle management of UIC proprietary platforms.

Maintain a central engineering pool to support cross-BU delivery.

Pre-Sales & Customer Engagement

Partner with Sales & Pre-Sales teams to support GovTech tenders, enterprise bids, and solution design.

Provide technical leadership in pre-sales presentations, bid defense, and solutioning workshops.

Ensure seamless post-sales support and knowledge transfer.

Operational Excellence & SLA Execution

Ensure SLA adherence across all managed services and project engagements.

Implement robust monitoring, reporting, and chargeback models to support internal and external accountability.

Manage resources across Power Platform, Cybersecurity, NOC, Automation, and Project Engineering functions.

People & Team Leadership

Lead and mentor a multi-disciplinary team of engineers, developers, and analysts.

Build innovation capacity by fostering a culture of collaboration, creativity, and technical excellence.

Develop talent pipelines and succession planning for sustainable growth.

Requirements :

Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.

10 years of progressive experience in IT services, system integration, or managed services.

Strong expertise in managed services platforms (EUC, Cloud, Networking, Security).

Familiarity with government procurement processes (GovTech, IMDA) preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Tell employers what skills you have

Managed Services

Leadership

Operational Excellence

Service Innovation

Solutioning

Customer Engagement

Succession Planning

Presales

Team Leadership

Accountability

Technical Leadership

Systems Engineering

Project Engineering

Government Procurement

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Digital Transformation • Islandwide, SG