Program Manager (Client Services)

Roles & Responsibilities

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

Lead large services engagements to implement Adobe Experience Cloud solutions and maximise customers ROI in Adobe solutions.

What you’ll do

• Manage cross-functional teams in delivering Adobe projects from inception to completion, providing direction and prioritization to meet customer needs.
• Ensure the effective use of Adobe Consulting Methodology processes and procedures.
• Lead business consulting efforts to scope projects, identify, gather, and analyze requirements, and define key business drivers for effective solutions.
• Coordinate the project estimation process.
• Plan, monitor, and report on project execution.
• Manage project risks, issues, actions, and decisions.
• Handle project resourcing and commercials, including forecasting, time management, invoicing, and project P / L.
• Complete project communication plans for clients and partners, as well as internally within Adobe.
• Ensure projects meet quality standards.
• Actively participate in PMO practice development.
• Achieve a billable utilization goal.

What you need to succeed :

Tell employers what skills you have

Forecasting

Scrum

PRINCE2

Agile Methodologies

PMO

Philanthropy

Corporate Social Responsibility

Employee Benefits

Attention to Detail

Digital Marketing

Resourcing

Time Management

Project Estimation

Trello

Commercials

Health Insurance