Network Operations Engineer

Roles & Responsibilities

Network Operations Engineer (NOC - Data Center)

This person is responsible for supporting Data Center NOC network communications, including maintaining, and monitoring LAN / WAN / Wireless network environment needed to provide a great end user experience.

Utilizes LAN / WAN / Wireless network monitoring tools to ensure optimal system utilization, performance and system availability.

Supports vendors to install, maintain, and troubleshoot systems and services vital to organization’s business. Contributes to highly complex technical projects.

Responsibilities :

• Responsible for tier-1 network monitoring and operations of customer's IDC network, providing 24 / 7 support, on a 3x 8-hour shift rotation. Total 40-hour work week, with days off.
• Responsible for promptly responding to, following up on, and driving the resolution of various network alarms and faults. Escalate to tier-2 engineer if needed.
• Responsible for following up and finishing network breakfixes like switch replacement, link repairing and dark fiber restoration.
• Work with IDC technicians to conduct physical work and provide proper instruction remotely.
• Responsible for conducting network maintenance.
• Summarise daily monitoring and operations work into documents and regularly share within the team.
• Must be available evenings and weekends as situations required.

Qualifications :

Skills :

Tell employers what skills you have

Switches

OSPF

Troubleshooting

Listings

Data Center

Visio

Unix

Routing

Network Troubleshooting

Good Communication Skills

IP

Routing Protocols

ITIL

Unix Shell Scripting

Customer Service

VDI

ARP

Linux

BGP

Technical Support