Roles & Responsibilities
Job Responsibilities
- Focus on providing excellent treatment services, without hard-selling of packages; performance is based on the quality of service and customer flow.
- Provide professional hair therapy, wellness, facial, and spa services to customers.
- Uphold professional ethics, deliver courteous service, maintain high standards of beauty and wellness treatments, and protect the company’s reputation.
- Participate in daily team briefings, adhere to work schedules, and fulfil monthly work plans.
- Work closely with the team to provide excellent customer reception, ensuring a positive customer experience and satisfaction.
Job Requirements
A massage certification and experience in hair therapy are preferred (training will be provided for those without prior experience).Strong communication and interpersonal skills, service-oriented, patient, and detail-minded.Hardworking, responsible, with good personal qualities, professionalism, and ethics.Cheerful, positive, and a strong team player.Able to communicate in Chinese; must be a Singapore Citizen or Malaysia Permanent Resident (Female candidates only).Tell employers what skills you have
Customer Service Oriented
Customer Experience
Housekeeping
Interpersonal Skills
Treatment
Spa
Good Communication Skills
Customer Satisfaction
Team Player
Customer Service
Scheduling