Roles & Responsibilities
Key Responsibilities :
1. Technology Strategy & Innovation
- Develop and execute a 3–5 year IT strategy and roadmap aligned with business and regulatory goals.
- Drive adoption of cloud-native technologies , AI , automation , and data analytics to enhance agent and customer experiences.
- Continuously evaluate and implement emerging technologies relevant to digital insurance and insurtech innovation.
2. Digital Platforms & Core Systems
Lead the design, development, and integration of :
Core policy administration systems (PAS)CRM and customer self-service platformso Claims management and underwriting systems
o Data and analytics platforms (BI tools, data lakes)
Ensure API-driven integration with third-party service providers (e.g. reinsurers, payment providers, regulatory bodies).Deliver intuitive, responsive digital channels (e.g. mobile apps, customer portals, adviser dashboards).3. Cybersecurity & Regulatory Compliance
Build and maintain a strong cybersecurity framework in alignment with MAS Technology Risk Management (TRM) Guidelines.Ensure compliance with PDPA , MAS insurance regulations , and internal risk management standards.Partner with compliance / legal to support audit readiness, AML / KYC infrastructure, and data privacy protocols.4. Data Strategy & Analytics
Implement a centralized, secure data architecture to enable real-time and predictive insights across operations.Promote data-driven decision-making using tools like dashboards, predictive models, and risk scoring algorithms.Ensure data quality, governance, and security across all systems.5. Leadership, Culture & Execution
Build and lead a lean, high-performing IT team (software development, infrastructure, security, data), possibly scaling in stages.Cultivate an agile, collaborative culture between IT, product, operations, and compliance.Own IT budgeting, vendor management, and oversee outsourcing or SaaS agreements as needed.Qualifications :
Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related discipline.10–15 years of progressive IT experience, with at least 3–5 years in a leadership role within insurance, fintech, or regulated startups .Proven track record of launching and scaling digital platforms in a startup or high-growth environment.Strong knowledge of regulatory compliance (MAS TRM, PDPA, AML / KYC) relevant to Singapore’s insurance sector.Hands-on experience with cloud infrastructure (AWS, Azure, or GCP), modern APIs, DevOps, and cybersecurity best practices.Key Skills & Attributes :
Visionary and pragmatic technology leader with strong business acumen .Expertise in insurance technology , cybersecurity , and cloud-based platforms .Excellent leadership, communication, and stakeholder engagement skills.Agile mindset with a bias for action and comfort in ambiguity.Strong vendor negotiation and management skills.Preferred Certifications (Nice to Have) :
CISSP / CISM (Security)AWS / Azure / GCP Cloud CertificationsPMP / Agile or Scrum CertificationsTOGAF / ITILTell employers what skills you have
Management Skills
Leadership
Azure
Scrum
Business Acumen
Risk Management
Data Quality
Strategy
Vendor Management
SaaS
Data Architecture
ITIL
Systems Engineering
IT Strategy
Software Development
CISSP