Senior Executive / Executive, Sales & Event Operations

Job Description

• Ensure that our clients’ needs are well understood to meet or exceed expectations and manage the client effectively
• Participating in and contributing ideas to the creative and client experience journey
• Execute the event project management tasks and ensure they are delivered to the highest standards, promptly and with accurate budget scoping, tracking, reconciliation and reporting
• Source for all event-related needs and act as negotiators to obtain cost-effective prices from partners and alliances
• Build and retain relationships with our event partners, clients and internal teams (e.g. My Wine & Dine Kaki (MWDK) Membership, MWDK Plans & Partnership)
• Work regularly with all adjoining internal teams to ensure alignment
• To handle multiple tasks including booking of event space, drafting event concept, coordinate with Club Marketing on event campaigns, ticketing, registration, onsite logistics, and submission of P&L
• Manage customer enquiries, feedback, and loyalty program administration
• To track and ensure KPIs are met
• Support the Manager of MWDK Sales & Event Operations to attain budgeted profitability
• Assist the Manager of MWDK Sales & Event Operations to prepare reports and presentation slides for management meetings
• Perform other roles and responsibilities as required based on business needs

Requirements