We're hiring a Security Control Center Supervisor to support operations at a key APAC contract. You'll work in a fast-paced, 24 / 7 environment alongside a team of supervisors, specialists, and analysts to ensure smooth operations and high security standards.
Key Responsibilities :
- Supervise daily control center operations and specialist performance
- Manage incident response, communications, and emergency support
- Oversee report writing and intelligence briefings
- Coordinate with regional / global security teams and crisis management
- Monitor systems (CCTV, access control, intel tools) and ensure SOP compliance
- Provide first-level support for travel / emergency situations
- Ensure timely use of mass notification tools (e.g., Everbridge)
- Support training and policy implementation
Requirements :
3+ years in operations / communications centerBachelor's in Security, International Relations, or related fieldSupervisory experience preferredStrong interpersonal and communication skillsComfortable with shift work (24 / 7 rotation)Able to multitask, handle crisis calmly, and make sound decisionsFamiliar with tools like Everbridge, intel platforms, CCTV systemsBonus if you have :
Master's degree or equivalent experienceForeign language skills