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IT Operations Support Analyst - RAPSYS TECHNOLOGIES PTE. LTD.
RAPSYS TECHNOLOGIES PTE. LTD.Islandwide, SG5 days ago
Job description3–5 years of experience in IT operations, application support, or infrastructure support. Familiarity with data platforms, cloud environments (e.g., AWS, Azure), and monitoring tools. Basic scripting or automation skills (e.g., Python, Shell, PowerShell) is a plus. Strong problem-solving and communication skills. Ability to work in a fast-paced, data-driven environment.
Roles & Responsibilities
Key Responsibilities :
- Provide daily operational support for analytics platforms and related infrastructure.
- Monitor system performance, troubleshoot issues, and ensure timely resolution of production incidents.
- Collaborate with development and infrastructure teams to implement fixes and enhancements.
- Support end users with application-related queries and technical issues.
- Maintain documentation for operational procedures, incident resolutions, and system configurations.
- Participate in deployment activities and post-deployment validations.
- Ensure adherence to SLAs and compliance standards.
Requirements :
Tell employers what skills you have
Troubleshooting
Microsoft Excel
Oracle
Azure
Hardware
Cyber Security
Scripting
IT Operations
Compliance
Application Support
Python
Communication Skills
Furniture
ITIL
Infrastructure Support
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It Support • Islandwide, SG