it manager

As an IT Infrastructure Manager at Pinnacle Credit Services, you will be a key contributor to the design, development and deployment of our software systems. This role requires a strong technical foundation, leadership skills and the ability to collaborate effectively with cross-functional teams.

Responsibilities :

• Assist to develop, test and implement new software programs
• Assist in the integration testing, system testing, User Acceptance Test (UAT) and implementation to fix the reported problems bugs of system in production
• Analyse user requirements and convert requirements to design documents
• Participate in continuous improvement initiatives, focusing on software scalability, maintainability and performance optimization
• To install and maintain company hardware and software
• Troubleshoot, repair and configure hardware and software systems
• Perform updates of operating system and firmware to the required hardware
• Ensure the service and system is returned to an operational state as soon as possible
• Familiar with the risks and hazards within the activities, processes of the role and procedures, practices and measures in place to mitigate the risks
• Ensure that all appliances are in compliance with our standards and security measures
• Participate and actively support company activities
• Ad-hoc duties as assigned

Requirements :