Client Relationship Manager

Responsibilities

• To achieve VONB and persistency targets
• Follow up and achieve due premium targets
• Ensure agreed service levels are achieved
• Ensure renewal invitation issued to customers 6 weeks prior to expiry date
• Ensure customer enquiry andplaints responded within : 24 hours for verbal & email / 48 hours for written.
• Foster positive relationships with assigned client
• Conduct benefit review and provide rmendations for enhancements to customers
• To conduct or to assist in clientmunication sessions
• Ensure timely and accurate delivery of reports
• Consistently upsell and cross sell AIAs various line of business

Requirements :

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Build a career with us as we help our customers and themunity live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and oue of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job ID JR-49569