NTUC FAIRPRICE CO-OPERATIVE LTD - Senior Engineer (Industrial Engineering)

Roles & Responsibilities

Job Description

This role is crucial in supporting our ambitious warehouse automation and transformation project focusing primarily on the Fresh Food network. You will play a key part in driving efficiency and continuous improvement by leveraging data analysis, establishing operational process standards, and providing project management & change management support. This is an exciting opportunity to contribute to a significant strategic initiative and shape the future of our warehouse operations.

Responsibilities

• Data-driven process re-engineering :
• Collect, analyze, and interpret warehouse operational data (e.g., inventory, throughput, cycle times, equipment performance) to support process re-engineering of the Fresh Food network
• Support for detail design and customization of automation solutions (Piece-picking automation system, ASRS etc) tailored to specific warehouse needs, including layout design, system integration and process re-engineering
• Collaborate with vendors and technology partnerships to new process and solution meet functional requirements and performance standards
• Perform simple simulations and modeling to evaluate the impact of proposed automation and process changes.
• Operational Process Standards Development :
• Collaborate with cross-functional teams to establish warehouse operational processes & standards, including receiving, storage, picking, packing, and shipping after transformation
• Implement new operation processes & standards for automated systems and equipment.
• Conduct process mapping and gap analysis to identify opportunities for optimization and efficiency gains.
• Ensure process standards are aligned with industry best practices and regulatory requirements.
• Project Management Support :
• Assist in Continuous Improvement / Automation projects from planning to implementation, manage resource plan, cost, timeline and across all related work streams and functions.
• Assist to communication of projects to various stakeholders and collection of feedbacks
• Assist in regular status reporting on project implementation progress to project stakeholders and sponsor(s) to enable overall project progress monitoring.
• Assist in documentation of project plans, action item lists, follow-ups etc.
• Any other adhoc duties and projects as assigned
• Change Management Support :
• Assist in the development and implementation of change management strategies to ensure smooth adoption of new technologies and processes.
• Provide training and support to warehouse staff on new systems, procedures, and equipment.
• Assist in communication with stakeholders at all levels to address concerns and manage expectations.
• Gather user feedback, and translate that feedback into actionable improvements.
• Participate in project meetings and provide regular updates on progress and challenges.

2. CRITICAL ACCOUNTABILITIES

List the responsibilities (Key Result Areas and the major activities) that must be achieved in order that the job purpose is fulfilled. For each KRA, document the performance measure(s) (i.e., outcomes) which indicate successful accomplishment of that KRA.

KEY RESULT AREAS (KRA) / MAJOR ACTIVITIES / OUTCOME

Data-Driven Operational Improvements

Optimized Warehouse Processes

User Adoption of new Technology

Job Requirements

EDUCATIONAL QUALIFICATIONS

RELEVANT KNOWLEDGE AND EXPERIENCE

Key Competencies :

PERSONAL CHARACTERISTICS & BEHAVIOURS

Tell employers what skills you have

Distribution Center Operations

Data Analysis

Warehouse Management

Modeling

Change Management

Ability To Work Independently

Process Improvement

Reengineering

Industrial Engineering

Problem Solving

Throughput

SQL

Project Management

Presentation Skills

Decision Making

Layout