Account Manager

WHO ARE WE?

Our vision is to transform human behaviour into actionable intelligence.

SQREEM is a leading Cognitive AI company specializing in delivering Behavioral Intelligence, a transformative approach to understanding, mapping, and predicting human behavior.

Using our proprietary Cognitive AI model, we process over 4 billion unrelated and unstructured data signals daily from the Open Web across 70+ countries. By decoding patterns, uncovering intent, and analyzing behaviors, we transform vast, complex datasets into actionable intelligence that businesses rely on to make smarter, more precise decisions.

Our innovative technology powers ONE, our proprietary end-to-end platform, which enables organizations to turn complex behaviors into clear, data-driven insights. From understanding audience intent to curating highly refined segments, ONE bridges the gap between data and decision-making, empowering businesses to unlock meaningful engagement at scale.

The result is the world's largest library of privacy-first, non-PII, GDPR-compliant intent and demographic signals, including ID-free cohorts that meet the highest global privacy and security standards, such as HIPAA, COPPA, GDPR, and ISO-27001.

To reach an under 18 audience, our platform, TotallyAwesome, is a contextual-first marketing solution that enhances ad effectiveness without using personal data and guarantees 100% brand safety. By combining human moderation, AI and psychological expertise, we deliver the right content to the right audience at the right time. Our multi-channel solutions reach over 600 million monthly users in APAC across apps, sites, YouTube, gaming, and influencers.

WHAT WILL YOU BE DOING

Overview : We are looking for a driven individual with experience in client servicing – preferably with experience in media strategy planning.

As an Account Manager, you will closely with the Sales team, taking ownership of client servicing, supporting the development of effective media strategies and overseeing end-to-end campaign execution to meet client objectives.

HOW WILL YOU CONTRIBUTE TO THE TEAM

Manage cross-regional client relationships, maintaining high standards in client servicing and strong campaign outcomes aligned with client objectives

Oversee and develop a team of Senior Account Executives, fostering growth and performance

Work alongside the Sales team to build and maintain strong, long-term relationships with clients to drive client and revenue retention, and growth, serving as their main point of contact upon Sales closure

Assist in the preparation of responses to briefs

Develop and implement tailored media plans that align with our clients' business objective to provide relevant, winning digital solutions

Ownership of client communications on all aspects of client-related campaigns and materials, including post-campaign analysis, report and reviews

Analyse and interpret data from past and existing campaigns to draw insights and optimise strategies, be the go-to on all client work under your purview

Work closely with internal teams and external partners on end-to-end campaign execution

Proactively address clients' concerns and troubleshoot campaign-related issues

Identify opportunities to upsell and cross-sell our products and services to existing clients

Stay current with industry trends and developments

Contribute to the improvement of the company's overall media strategy

WHO ARE WE LOOKING FOR

You have 3-4 years of work experience in Account Management / Client Servicing, background in Media Strategy, Media Planning or similar role preferred

You are adaptable to working across time zones based on client regional needs and have an unstoppable ability to develop and maintain key relationships with clients - they should be your biggest fans!

You're insanely well-organised with excellent communication and stakeholder management skills and a high level of attention to detail

You think logically, even under pressure, and come up with innovative solutions to problems

You're analytical and have a great head for numbers

Excellent written and spoken English

Genuine curiosity about the advancements in AI technologies, with an eagerness to explore new concepts and innovations

OUR ETIQUETTE

We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. In our culture, we live by the following values :

Innovation & Agility

Teamwork & Collaboration

Data Integrity & Ethics

Results-driven performance

Human by design

Our people are at the heart of what we do and the driving force behind our growth and success. We value

our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team. We believe in offering opportunities to learn and grow every day and we've got a strong track record in developing great people.

We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status.

PERSONAL ATTRIBUTES

You are a self-starter, independent and problem solver. You consider yourself a high-performance personality

Understand what it means to deliver excellence

Good sense of humor and ability to stay calm under pressure

Well-organised with excellent communication and time management skills

WHAT CAN WE OFFER YOU

Our people are at the heart of what we do and the driving force behind our growth and success

We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team

We believe in offering opportunities to learn and grow every day and we've got a strong track record in developing great people

We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status

Unlimited leave!

Finish early Fridays!

Social work environment

Flexible working arrangements

Mentorship programs

Remote working support across APAC markets

We are a team of passionate experts. We are not just leading in this industry; we are defining it

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