Customer Service Officer ($15 / hour) #NKA

Roles & Responsibilities

Location : Buona Vista

Duration : 6 months

Working Hours : 9.30am–6.30pm / 12.00pm–9.00pm / 1.15pm–10.15pm

(Any 5 days per week, rotating)

Salary : $15 / hour

Job Responsibilities :

• Handle systems relating to shopper management and rewards programs.
• Provide assistance and general information to shoppers at the Concierge Desk.
• Handle the administrative and clerical work relating to the events and promotions at the mall.
• Handle mall redemption programs such as vouchers, premiums, and Parking.
• Assist in customer loyalty programs.
• Assist in collating tenants’ gift voucher reimbursement.
• Assist in events at the mall, especially weekends, whenever necessary.
• Handling and administering Lost & Found items.
• Answering incoming phone calls.
• Assist with assigned administrative duties from Marcom Manager.
• Other ad hoc duties as assigned.

Job Requirements :

Ally

The Outsourcing Team

Recruit Express Pte Ltd

EA : 99C4599

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Outsourcing

Interpersonal Skills

Customer Loyalty

Administration

Data Entry

Good Communication Skills

Freight

Communication Skills

Team Player

Microsoft Word

Customer Service

Shipping

Customer Service Experience