AI Strategy and Adoption Manager

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AI Strategy and Adoption Manager

role at

Singtel

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that take your career to new heights. So, when you say hello to us, you are really empowered to say... "Hello BIG Possibilities".

Singtel Group AI Office is seeking a dynamic and technically proficient Manager to accelerate AI adoption across the Group. This role is ideal for someone with around 5 years of experience in AI and / or data analytics. The successful candidate will thrive in cross‐functional environments and be passionate about driving change, building capabilities, and fostering a vibrant AI community across Singtel's operating companies and regional associates.

AI Strategy & Enablement

Support the development, refinement and execution of Singtel Group's AI strategy

Create strategy playbooks and toolkits to support scalable AI adoption

Drive strategy implementation through adoption and enablement initiatives, including AI projects in partnership with operating companies and external tech providers

Track and report AI implementation success through value realisation framework and regular management reporting

AI Community Engagement

Establish and nurture an AI community across Singtel Group to foster peer learning, collaboration, and innovation

Maintain community repository to support ongoing dialogue and resource sharing

Develop and publish a regular AI newsletter to share updates, success stories, learning resources, and upcoming events

Conduct AI practice sessions and workshops with Opcos and Regional Associates across the Singtel Group, identify opportunities for and drive collaborations

Change Management & Culture Building

Lead change management campaigns such as hackathons, innovation challenges, and AI showcases to foster adoption

Design hands‐on learning experiences such as simulations, labs, and sandbox environments to facilitate campaigns

Training & Capability Building

Implement AI workforce transformation programmes, including AI training programmes tailored to different employee segments (e.g. technical teams, business users, leadership)

Skills For Success

Bachelor's degree in Computer Science, Artificial Intelligence, Business Analytics or a related field

Approximately 5 years of experience in AI, data analytics, digital product management or platform engineering

Demonstrated experience in leading or contributing to AI initiatives, training programmes, or community engagement efforts

Exposure to regional operations and multicultural stakeholder environments is a plus

Good understanding of AI technologies including machine learning, generative AI and big data platforms

Proficiency in using AI productivity tools such as Microsoft Copilot, ChatGPT, or similar platforms to enhance workflows and content creation

Excellent written and visual communication skills, with experience in content creation, storytelling, and internal communications

Ability to manage community‐building initiatives, facilitate workshops, and engage diverse audiences across technical and non‐technical domains

Strong stakeholder management and interpersonal skills, with the ability to influence and collaborate across functions

Experience in creating sandbox environments for AI experimentation and learning

Passion for AI enablement, workforce transformation, and inclusive innovation

Rewards that Go Beyond

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Your career growth starts here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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