Clinical Support Specialist

Job Summary : The

Clinical Support Specialist provides on-site support, training, and

expertise in the use of medical devices within the operating room

and other clinical settings. This role ensures safe, effective, and

efficient use of the company's products, working closely with

surgeons, nurses, and hospital staff. The Specialist acts as a key

resource for clinical education, troubleshooting, and customer

support before, during, and after surgical

procedures.

Key

Responsibilities :

Provide direct support to surgeons and operating room

staff during procedures involving the company's medical

devices.

Train healthcare professionals on

proper device usage, safety, and best practices.

Assist in the installation, setup, and demonstration of

medical devices.

Serve as the primary clinical

resource for troubleshooting device issues in real time.

Maintain detailed knowledge of device technology,

clinical applications, and regulatory guidelines.

Collect and relay customer feedback to internal teams to

improve product performance and customer satisfaction.

Ensure compliance with hospital policies, industry

regulations, and company standards.

Participate in continuing education and product training

to remain current on surgical techniques and product

updates.

Qualifications :

Diploma / Bachelor's degree in Nursing, Biomedical

Science, Life Sciences, or related healthcare field (or equivalent

clinical experience).

Prior experience in a

clinical or operating room environment strongly

preferred.

Knowledge of surgical procedures

and familiarity with operating room protocols.

Strong communication, interpersonal, and training

skills.

Ability to problem-solve under

pressure in a surgical environment.

Willingness to travel to hospitals / clinics as

required.