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OPERATIONS MANAGER

OPERATIONS MANAGER

FRESHDIRECT PTE LTDD22 Jurong, Jurong Island, Tuas, SG
30+ days ago
Job description

Roles & Responsibilities

Job Description

  • Support HOD in developing and executing strategic plans aligned with the company's overall objectives to drive growth, profitability, and expansion within the wholesale trade division.
  • Oversee aspects of wholesale trade operations, including inventory management, logistics, distribution and customer service.
  • Streamline operational processes to improve efficiency, reduce costs and enhance overall productivity while maintaining high service levels.
  • Manage and optimise the supply chain, ensuring the timely procurement of goods, efficient inventory turnover and effective distribution to customers or retail partners.
  • Oversee and manage departmental budgets, monitor expenses, analyse financial performance and optimise costs while ensuring profitability and adherence to financial targets.
  • Mentor and manage operation team, fostering a culture of teamwork, innovation and professional growth.
  • Maintain and enhance relationships with suppliers, vendors, and key customers, ensuring high levels of service and satisfaction.
  • Ensure compliance with regulatory standards, trade laws and industry regulations related to wholesale trade operations. Assess risks and develop strategies to mitigate potential disruptions, ensuring safe work environment.
  • Analyse operational performance metrics, identify areas for improvement and implement strategies to enhance operational efficiency, customer satisfaction and revenue growth.
  • Other ad-hoc duties / projects as assigned by Superior.

Job Requirements

  • Bachelor in Supply Chain Qualification or equivalent
  • At least 5 – 6 years of management / leadership experience
  • Experience in wholesale trade operations, with a strong track record in a managerial or HOD role.
  • Profound knowledge of supply chain management, inventory control, logistics, and wholesale trade dynamics.
  • Strategic planning and decision-making skills with the ability to drive operational excellence and growth.
  • Strong leadership, communication, and interpersonal skills.
  • Proven ability to lead and motivate teams, fostering a culture of collaboration and continuous improvement.
  • Tell employers what skills you have

    Strategic Planning

    Budgets

    Leadership

    Operational Excellence

    Dynamics

    Interpersonal Skills

    Inventory

    Supply Chain

    Inventory Control

    Procurement

    Inventory Management

    Revenue Growth

    Supply Chain Management

    Customer Satisfaction

    Customer Service

    Turnover

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    Operation Manager • D22 Jurong, Jurong Island, Tuas, SG

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