We're seeking a dynamic and driven Restaurant Manager for our
outlet in Sentosa. This position will help lead day-to-day
operations, uphold service excellence, and inspire a
high-performing team to deliver memorable dining
experiences.
You'll work closely with the
culinary and service teams to execute regular dining service,
private events and even events to the highest
standards.
Job
Description
Responsible for the day-to-day operations and
administration of the restaurant.
To provide
and ensure operating standards are according to procedures and
standards established by the F&B Department.
Daily roll-call with the service team to drive operations
effectiveness, cleanliness of the restaurant, accurate food order
taking, servicing the customer, promotions etc.
Event planning and execution, work closely with kitchen
crew to ensure food order is accurate and prompt during events
service to ensure consistent exceeding of established standards and
guest's expectation.
Attention to details,
encouraging a culture of high standards throughout the team. High
emphasis of customer service and management.
To be knowledgeable in all service techniques and
actively seek guest feedback and responding service issues
accurately and efficiently in professional manner with a suitable
service recovery.
Cultivate a motivated and
high performing team that is clear and committed in delivering
clear goals and target.
Ensure operational
profitability, suggest and recommend improvements to achieve better
sales target.
Administer for reservation list,
staff roster, recruitment process, daily sales report, inventory
report and other operation reports for management
review.
Supervising of employee and provide
training and development plan.
Ensuring the
cleanliness of the outlet and periodic maintenance and preventive
maintenance of the outlet's equipment and assets.
Other ad-hoc duties as
required.
Job
Requirements
Diploma
or equivalent qualification in Hospitality / F&B
Management.
Minimum 5 years of relevant
supervisory or managerial experience in casual / fine dining / event
execution.
Strong customer service and
problem-solving skill.
Strong and dynamic
personality who is willing to learn new items on food and
service.
Strong planning and people management
skill to lead a dynamic service team.
Acute
financial management skills, strong business acumen and excellent
knowledge of latest sales and marketing trends.
Team player with excellent interpersonal and
communication skills.
Ability to thrive in
fast-paced environments and handle multiple responsibilities with
composure
Able to commit to shift work,
weekends, and public holidays as part of a rotational
schedule
Proficient in MS Office applications
for administrative work.
Experience in wedding
and events are a plus point.
Restaurant Manager • Singapore