F&B Senior Captain / Captain

F&B Senior Captain / Captain

5 Jul Written By Commonwealth Concepts

Job Description

Job Responsibilities:

• Deliver quality customer service to all guests.

• Take reservations and enquire purpose of visit.

• Greet each guest promptly and courteously with good smile and body language.

• Present menu and share promotions, specials and items to customers.

• Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Maintain cleanliness of the outlet.

• Assist manager by getting involved in planning and organizing of special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Follow Food & Beverage Safety and Hygiene policies and procedures.

• Complete opening, operating, and closing procedures.

• Handle problem with cashier payments.

• Escalate guests complain to duty manager if unable to conduct service recovery.

• Implement plans to deliver excellent service for outlet.

Job Requirements:

• Relevent experience working in cafe or bistro will be an advantage.

• Execellent customer service and willingness to learn new items on food and service;

• Team player with excellent interpersonal and communication skills;

• Able to work in fast-paced F&B environment;

• Able to commit weekends and public holidays;

• Able to work split shift

• Able to work at various locations. Check each brand’s website for addresses.

Brands

• Fat Cow

• The Marmalade Pantry

• Kinki Restaurant + Bar

APPLY NOW

Email your resume to careers@commonwealthconcepts.com.

Please indicate which brand you prefer to apply for.

Benefits

• Annual and Medical

• Marriage/Child Care/Maternity/Compassionate/Paternity Leave

• Employee Birthday/Marriage/New Born Vouchers

• Group Insurance Coverage

• Dental Benefits

• Long Service Award

• Staff Discount Card

• Annual Wage Supplement

• Annual Increment

Fat CowThe Marmalade PantryKinki Restaurant + Bar Commonwealth Concepts