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IT Support Engineer (Google Suites) #IFL - D09 Cairnhill, Orchard, River Valley, SG

IT Support Engineer (Google Suites) #IFL - D09 Cairnhill, Orchard, River Valley, SG

RECRUIT EXPRESS PTE LTDD09 Cairnhill, Orchard, River Valley, SG
3 days ago
Job description

Roles & Responsibilities

DUTIES AND RESPONSIBILITIES :

  • Provide technical solutions to resolve user issues effectively and comprehensively, minimizing recurrence and maximizing user productivity.
  • Oversees IT equipment including laptops, audio / visual equipment and mobiles, encompassing hardware, patching, and compliance.
  • Proactively prevent planned and unplanned outages to minimize system disruptions.
  • Contribute to a modern and reliable technical environment by identifying outdated technologies for timely upgrades or replacements.
  • General AV and IT Equipment support to departments for events
  • Contribute to the "cloud first" strategy by improving the use and understanding of Google Workspace (GWS) and related applications to increase user adoption.
  • Assist in providing IT support to internal departments, including obtaining quotes, preparing onboarding materials, and configuring software and hardware.
  • Collaborate with the Groupware, Infrastructure and Security teams and other internal teams to test, troubleshoot and resolve issues.

QUALIFICATIONS AND EXPERIENCES :

  • Diploma or degree in Information Technology, Computer Science, or a related field.
  • 1 - 2 years of proven experience in a technical support or IT operations role.
  • Strong technical and troubleshooting skills to solve day-to-day problems.
  • Proficiency in gathering and analyzing information.
  • Working knowledge and expertise with a variety of software, hardware, and applications.
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.

    • Interested applicants, please Email, fabianling@recruitexpress.com.sg

    Fabian Ling Tuong Liing

    R25129353

    Recruit Express Pte Ltd

    EA Licence No : 99C4599

    We regret that only shortlisted candidates will be contacted.

    Tell employers what skills you have

    Troubleshooting

    Audiovisual

    Analytical Skills

    Hardware

    Laptops

    Google Apps

    Information Technology

    Strategy

    IT Operations

    Google

    Compliance

    AV

    Google Cloud

    Technical Support

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    It Support Engineer • D09 Cairnhill, Orchard, River Valley, SG