Manager, Account Management

What we offer

Excellent Benefits - Health,

Fitness, Personal Wellbeing

Good Working Environment

Flexible Work Arrangements

Duties

& Responsibilities

Manage Strategic Client

Relationships  - Develop and maintain strong,

long-term relationships with key clients to ensure satisfaction,

loyalty, and continued business growth.

Develop Account Plans and

Strategies -  Create and execute detailed

account plans tailored to each client’s goals, aligning business

objectives with customized solutions to drive mutual

success.

Drive Revenue Growth and

Retention  - Identify upselling and

cross-selling opportunities within key accounts, negotiate

renewals, and support contract management to meet or exceed sales

targets.

Coordinate Cross-Functional

Teams  - Act as a liaison between clients and

internal teams (e.g., sales, marketing, product, operations,

support) to ensure seamless delivery and client

satisfaction.

Monitor Account Performance and

Reporting  - Analyze client performance metrics,

prepare regular business reviews, and proactively identify areas

for improvement or additional support.

Market Intelligence and Risk

Management  - Stay informed about industry

trends, competitor activities, and potential risks to anticipate

client needs and recommend proactive solutions.

Requirements

Education :  Bachelor’s

degree in Business Administration, Marketing, Sales, or a related

field.

Experience :  Minimum of

3–5 years of experience in account management, sales, or customer

relationship roles, preferably managing high-value or strategic

accounts.

Skill Sets

Strong communication, negotiation,

and interpersonal skills

Proven ability to build and maintain client

relationships

Knowledge

on using Microsoft Office products.

Able to work off-hours to facilitate global

engagement.

SAP

transactional knowledge will be added advantage

About us

Arvato Singapore Pte. Ltd. is an innovative and

international leading service provider in the field of supply chain

management and e-commerce. Partners come together with industry

specialists in the fields of Telecommunication, Hightech &

Entertainment, Automotive / Bank / Insurance, Healthcare, Consumer

Products and Publisher. Using the latest digital technology, Arvato

develops, operates and optimizes complex global supply chains and

e-commerce platforms, as the strategic growth partner for its

customers.

Apply now to join our team and be a

part of our exciting journey!