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General Manager - TKMOON 2 PTE. LTD.
TKMOON 2 PTE. LTD.Islandwide, SG3 days ago
Job descriptionLead, motivate, and supervise service crew to maintain high service standards. Provide on-the-job training, guidance, and feedback to team members. Schedule and allocate manpower effectively to meet operational needs. Greet and attend to guests, ensuring a positive dining experience. Handle customer complaints and resolve issues promptly with professionalism. Maintain a strong customer-first approach and uphold Tonshou’s brand values. Ensure food presentation and service meet company standards. Oversee hygiene and safety compliance in accordance with SFA regulations. Conduct routine checks on cleanliness of dining areas and staff grooming. Support daily sales operations and ensure accurate POS transactions. Assist in monitoring inventory levels and coordinate with kitchen staff. Provide daily / weekly reports on sales, manpower, and service performance. Work closely with the Restaurant Manager and kitchen team to ensure seamless communication. Participate in staff meetings and contribute feedback for operational improvements. Foster a positive work culture and team spirit within the outlet.
Roles & Responsibilities
Tonshou Supervisor – Job Responsibilities
1. Operations & Floor Management
- Oversee daily restaurant operations to ensure smooth service flow.
- Monitor table turnover, seating arrangements, and customer wait times.
- Ensure opening and closing procedures are properly carried out.
2. Staff Supervision & Training
3. Customer Service
4. Quality & Compliance
5. Sales & Reporting
6. Team Collaboration
Tell employers what skills you have
Leadership
Microsoft Office
Interpersonal Skills
Investigation
Sanitation
Procurement
Compliance
Communication Skills
Team Player
Articulate
Able To Work Independently
Japanese
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General Manager • Islandwide, SG