Manager, Output Management

Roles & Responsibilities

The Output Management Manager role is responsible for the administration of the Output Management systems and UOB’s printing / enveloping vendor. The role is under the prerogative of Group Service Operations belonging to Group Infrastructure and Platform Services under Technology and Operations. Its primary responsibilities include the following :

• Oversees the daily operations for Output Management systems and printing / enveloping vendor.
• Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing / enveloping vendor.
• Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.
• Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems pertaining (but not limited) to administration and support.
• Perform onsite / offsite weekend support for maintenance, patches, upgrades, etc. of the Output Management systems including, but not limited to Output Management systems deployed at the vendor site.
• Perform administration of vendors and contribute ideas in streamlining processes to facilitate smooth implementation of initiatives.
• Participate in audit, risk, and compliance review involving Output Management systems and print operations.

Automation, Program Development, and Infrastructure Support

Project Management

Job Requirements :

Tell employers what skills you have

Program Development

Streamlining

As400

Active Directory

Scripting

Unix

Tomcat

Project Management

Visual Basic

Interventions

Windows

Java

C#

Infrastructure Support

Technical Support