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IT Support Officer
BERKLEY INSURANCE COMPANY (Singapore Branch)Singapore3 days ago
Job descriptionIT Support / help desk dutiesIncident administration Deployment and administrationEnd user equipment Investigation, reporting and fault service callsPC / Peripheral hardware / software 3rd party vendor support liaison Some out of office hours support, on call duties and limited travel may be required Oversee office maintenance and supplies Coordinate logistics, including local couriers and hotel accommodations Helping office events and gatherings Assist with data entry, document stamping, and sending out general emails. Provide administrative support, including meeting coordination and report preparation.
The role
This is primarily an IT Support Officer role with additional responsibilities for office matters. The role will be mainly responsible for providing Level 1 IT support, ensuring smooth technical operations, and promptly addressing user issues. Additionally, this role includes overseeing office-related matters and supporting business operations as needed.
Time split for duties :
- Help Desk Duties 8.00 AM - 2 : 30 PM
- Office Duties 2 : 30 PM - 5.00 PM
Key responsibilities
Level 1 IT Support (Primary Role) daily 8 : 00am to 2 : 30pm :
User account deployment
User security access changes
End user assistance
IT consumables
Print / scanning
Voice mobile / fixed line
Server / Network Service
Office Manager (Secondary Role) daily 2 : 30pm to 5 : 00pm :
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It Support • Singapore