Director, Client Experience & Leadership
StagwellSingapore, Singapore, Singapore25 days ago
Job descriptionLead, inspire, and mentor the activation team to deliver best-in-class media thinking and executional excellence. Collaborate closely with strategy, data and activation to ensure consistency between planning strategy and execution. Guide teams in translating business challenges into actionable media plans across all channels (digital, social, programmatic, offline, etc.). Oversee budget planning, forecasting, and effective resource allocation. 10+ years’ experience in a media agency environment, with strong experience in strategic and communications planning. Proven experience leading major client accounts and managing senior client relationships. Strong understanding of both brand and performance media across digital, social, and offline channels. Expertise in audience planning, data-driven marketing, and effectiveness measurement. Excellent presentation, storytelling, and stakeholder management skills. Ability to lead, inspire, and grow diverse teams across markets or disciplines. Strategic thinker with a strong grasp of consumer behaviour and media dynamics. Confident communicator with executive presence and strong influencing skills. Commercially minded, balancing creativity with business impact. Collaborative leader who fosters teamwork and cross-functional integration. Passionate about innovation, culture, and the evolving media landscape.
Director, Client Experience & Leadership
A seasoned Planning Director who owns key client relationships in the region, leading strategic growth and planning excellence while overseeing activation delivery.
What You'll Be Doing
Strategic Leadership
- Lead the development of annual and campaign media strategies that connect brand and performance objectives.
- Translate client briefs (business objectives and goals) into data-driven strategy frameworks with actionable KPIs.
- Develop and execute full-funnel media plans across digital and traditional channels, ensuring alignment with business objectives.
- Partner with our strategy, data, activation and creative teams to develop integrated, insight-led campaigns, driving strategic media recommendations and identify opportunities to enhance campaign performance.
- Drive media innovation and thought leadership, ensuring clients are ahead of market trends, including working closely with media partners to drive new opportunities for clients.
- Serve as senior point of contact for senior client stakeholders, providing strategic counsel and direction.
- Be the senior client lead in region, working closely with our internal Global teams and clients to drive media performance and account efficiencies.
- Build trusted relationships with clients’ marketing, media, and business teams.
- Champion a results-oriented approach that connects media investment to business outcomes.
- Present strategic recommendations, performance reviews, and learning agendas to senior client leads.
Team & Operational Leadership
Required Skills & Experience
Key Attributes
Seniority level : Director | Employment type : Full-time | Job function : Advertising | Industries : Advertising Services and Technology, Information and Media
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Client Director • Singapore, Singapore, Singapore
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