SUPERVISOR
WMK.BD20 Bishan, Ang Mo Kio, SG9 days ago
Job descriptionProven work experience as a retail supervisor or similar role. Strong leadership, communication, and interpersonal skills. Proficiency in retail operations, customer service best practices, and inventory management. Ability to analyze sales data and create reports. Flexibility to work a varied schedule, including evenings, weekends, and holidays.
Roles & Responsibilities
Core responsibilities
- Staff Management : Supervise, train, coach, and evaluate the performance of retail staff to ensure high-quality customer service and help them achieve sales goals.
- Store Operations : Oversee daily operations, including opening and closing procedures, scheduling, and ensuring store cleanliness, safety, and visual merchandising standards are met.
- Customer Service : Handle customer inquiries and complaints professionally, and resolve issues to ensure a positive customer experience.
- Inventory Control : Manage inventory levels, oversee stock replenishment, and ensure merchandise is displayed, priced, and stocked correctly.
- Sales and Performance : Monitor sales performance, implement sales strategies, and prepare reports on store metrics and staff productivity.
Key skills and qualifications
Tell employers what skills you have
Negotiation
Store Operations
Sales
Leadership
Visual Merchandising
Customer Experience
Interpersonal Skills
Inventory
Sanitation
Inventory Control
Inventory Management
Customer Service
Staff Management
Scheduling
Timekeeping
Ability To Learn
Create a job alert for this search
Supervisor • D20 Bishan, Ang Mo Kio, SG