Systems Service Engineer (Robotics & Automation) | Up to $5500 | Redhill - YZ11

Position Title : Systems Service Engineer (Robotics & Automation)

Location : Redhill

Reporting To : Service Manager – Asia Pacific

Working Hours : Monday to Thursday (in office), Friday (work from home), 8 : 30am – 5 : 15pm

Salary Range : $4,000 – $5,500

Job Purpose

The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader / Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

Interested applicants, WA your resume to or email your resume to

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