Import Customer Service Executive

PASONA SINGAPORE PTE. LTD.Islandwide, SG

5 days ago

Job description

Roles & Responsibilities

Position : Import Customer Service Executive (Job ID : 19687)

AWS + Variable Bonus
Company Shuttle Bus
1 day additional leave provided
Open to 5.5 working days (Saturday until 1PM)

Company : Freight forwarding

Location : Changi (Shuttle Bus - 2 ways transport)

Job Description :

Act as single point of contact for Airfreight Import

Manage internal and external customers for the movement of import shipments

Follow up on urgent shipments pro-actively

Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales

Ensure that customers’ expectations are being met and mapped in SOP

Regular Business Review with Customers – MBR or QBR

Perform ad hoc tasks as assigned by Immediate Superior

Perform End to End Process which include Billing

Follow up with Customer on any Billing Disputes

Job Requirements :

Able to communicate verbal and written in English language with relevant clients and stakeholders

Required to work on Saturday (Twice a Month)

Experienced in Airfreight Import

Good working attitude

Able to work with different levels of stakeholders

Able to work on weekends if required

Able to use Microsoft Excel for Reporting

Interested applicants please send your resume to Jing Ling with email subject header "Job Application for Import Customer Service Executive (Job ID : 19687)" .

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Tan Jing Ling

EA Registration No : R24124404

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

Email : jingling@pasona.com.sg

URL : www.pasona.com.sg

EA License No : 90C4069

Tell employers what skills you have

import documentation

Microsoft Excel

Cargo Handling

Import

Import / Export Operations

Air Freight

Cargo Warehouse Operations

Freight and Cargo Claim Administration

Freight

Import management

Air Cargo Operations Management

Import Logistics

Customer Service

customer service support

Import and Export Documentation Administration

Knowledge of import and export documentation

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Customer Service Executive • Islandwide, SG