Receptionist cum Customer Service Agent (Pasir Ris)

1. Communications Support :

• Answering and patching phone calls at the front counter in  school General Office
• Ensuring timely and professional responses to all inquiries
• Manage and route school email timely and accurately

2. Visitor Management :

Attend to walk-in customers (parents, students, teachers and  delivery personnel etc)

3. Administrative Support :

4. Office Presentation :

Ensure the reception area is clean, tidy, presentable, and stocked with necessary supplies required for both staffs and visitors

5. Customer Service :

Serve as the first and primary point of contact for all visitors to reception, addressing their needs and resolving issues as they arise in a calm and efficient manner.

6. Functional Tasks :

Serve as schools designated goods receipt officer Help coordinate, schedule, deconflict and manage

appointments, calendar, and room scheduling to ensure smooth operations and utilization

Ensure inventory accuracy, serviceability, availability at all times.

7. Other Tasks :

Support and handle ad-hoc duties & tasks assigned by School Leaders, Administration Manager, and Operations Manager when needed.

Qualifications

Minimally N Level with passes in both English and Mathematics.

Preferably Higher Nitec / Diploma in Business / Management /  Hospitality or its equivalent.

Experience

Minimum of 1 year of relevant experience as a receptionist and / or customer service agent

Preferably candidates with experience working with youths and parents in an education institution setting.

Essential Skills

Candidate Profile

Personnel to be deployed at the following hours :

Mondays to Fridays : 9 : 15am to 6 : 15pm, inclusive of 30min lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

Contract Period : From 01 Dec 2025 to 31 Dec 2026