Roles & Responsibilities
Description
- Be the technical expert of InsiderSecurity solutions for our users
- Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions
- Advise customers on the deployment architecture and best practices for our products
- Deploy and configure our solutions in customer data centers or cloud environments
- Develop and configure use cases to meet user's needs
- Diagnose and troubleshoot technical issues
- Support the sales team by conducting technical sales demos and answering technical inquiries during sales
- Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry
Guide junior application engineers on technical matters
Requirements
At least 3 years experience in system administration, cloud administration or IT networkingDiploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related fieldExperienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes)Experienced with networkingExperienced with Python or other high-level programming languagesFamiliarity with Bash scriptingFamiliarity with database administration and SQL is a plusPrior experience as an application field engineer or a customer success engineer is an advantageExcellent problem-solving skills and keen attention to detailGood communication and presentation skillsAbility to excel in a collaborative team settingMust be a Singapore resident
Benefits
Do meaningful work that help solve challenging problems in cybersecurityHelp users in their journey to secure their organizations with our advanced technologiesChalk up valuable experience and insights in the cybersecurity industryCompetitive salaryEnjoy 18 days of annual leave, with increments based on years of serviceAnnual flexible benefit
After applying via mycareersfuture, kindly also submit your resume via https : / / apply.workable.com / insidersecurity /
Tell employers what skills you have
Kubernetes
System Integration
Scripting
Customer Success
Product Engineering
SQL
Database Administration
Windows
System Administration
Presentation Skills
Technical Sales
Electrical Engineering
Linux
Technical Support