Team Leader

Roles & Responsibilities

We are recruiting an exceptional Team Leader to join our Singapore team. We have a full time position, starting in October. This is a 5-months contract. Singapore Citizens and Permanent Residents are welcome to apply.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

The Team Leader (FTC) role is an exciting opportunity to :

• Support the Boutique Manager and being the ‘go-to’ person when you are the most senior Management Team member on shift
• Driving sales and exceeding targets through exceptional customer service and building a client business
• People management and coaching to deliver the above
• Maximising store efficiency through operations management

What you’ll do

Driving Sales

Building a Strong Team

training to deliver these

Delivering Efficiency

What you’ll bring

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are :

Customer Obsessed

Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.

Caring

We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.

Fast Paced

We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.

Exceptional

We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.

Commercial

We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge :

Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

Ethical Jewellery Business of the Year 2021, Retail Jeweller

Queen's Award for Enterprise : Sustainable Development 2022

Responsible Luxury Business of the Year 2023 & 2022, Positive Luxury

Best Sustainable Luxury Jewellery Brand 2022, Marie Claire

Jewellery Brand of the Year 2023

Ethical / Sustainable Business of the Year 2023

Tell employers what skills you have

Coaching

Microsoft Excel

Claire

Visual Merchandising

Analytical Skills

Work Well Under Pressure

Interpersonal Skills

Engraving

Recruiting

Exceptional Customer Service

Operations Management

Target Driven

Sustainable Development

Inventory Management

Attention to Detail

Styling

Team Leader

Customer Service

People Management