Client Solutions Manager

The Client Solutions Manager for Facebooks Global Marketing Solutions team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This role is based in Singapore and works with our entertainment and direct to consumers ecommerce clients.

Responsibilities :

• Act as a Meta Ad Solutions Expert
• In partnership with a Client Partner, analyse client situations and devise integrated marketing and advertising strategies optimally incorporating Facebook solutions to maximize client value
• Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions
• Drives product innovation internally with XFN partners based upon market trend and emerging needs of clients
• Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
• Analyse data and insights to guide full funnel strategy and implementation of Facebook solutions Relationship Management
• Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
• Work and collaborate with diverse group of internal cross-functional teams
• Media & Measurement Strategy and Implementation
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
• Outline and oversee measurement strategy, tracking, and results delivery
• Identify optimization opportunities for improving performance
• Build and manage relationships with both C-Suite and front-line stakeholders in clients and agencies (media, creative, FMP, etc.)
• Operational Excellence and Project Management
• Project manage complex work streams
• Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)

Minimum Qualifications :

Preferred Qualifications :