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Patient Service Associate (OFFICE HOURS) #HKC

Patient Service Associate (OFFICE HOURS) #HKC

RECRUIT EXPRESS PTE LTDD09 Cairnhill, Orchard, River Valley, SG
14 days ago
Job description

Roles & Responsibilities

Location : Queenstown

Department : Endoscopy Department

Salary : $2,000 - $2,580

Working hours : Monday to Friday (5 days work week)

  • 830am to 6pm or 8am to 530pm
  • E.g. This week starts 8am, next week start 830am. will rotate among the colleagues

Duties & Responsibilities

  • Ensure that the Operating Theatre and Endoscopy Centre Lists are arranged accordingly and efficiently.
  • Reminder calls and confirmation of procedural appointments with patient for all surgical areas
  • Ensure that the daily scheduling of the various procedures is done in a timely and organized manner.
  • Able to provide financial counselling & Bowel Preparation instructions for Direct Access Patients
  • Provide adequate information to patient with regards to their scheduled operation
  • Assist in providing solutions and advice on enquiries for patients.
  • Provide adequate information to patient with regards to their scheduled operation
  • Assist in providing solutions and advice on enquiries for patients.
  • Work with other department stakeholders to ensure that the patient has a smooth journey at the Hospital for their procedure.
  • Upkeep Surgical Call Centre’s readiness on downtime policies, with resources for downtime available in the clinic.
  • Participate in quality improvement project and assume other responsibilities tasked by the clinic / nurse manager, service team leader and / or service executives.
  • Support supervisor in daily tasks, review and streamlining of work processes.

    • If interested, please email me at : katherine@recruitexpress.com.sg

    All candidates’ information will be treated with the strictest confidence

    Katherine Carlen

    CEI.No : R25157446

    Recruit Express Pte Ltd

    EA Licence No : 99C4599

    Tell employers what skills you have

    Able To Multitask

    Streamlining

    Microsoft Office

    Theatre

    Quality Improvement

    Healthcare

    Good Communication Skills

    Cashiering

    Administrative Support

    Team Leader

    Team Player

    Customer Service

    Disposition

    Scheduling

    Appointment Scheduling

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    Patient Service Associate • D09 Cairnhill, Orchard, River Valley, SG