IT Specialist

Roles & Responsibilities

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times , as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards , jointly organised by The Business Times and KPMG in Singapore.

This is just the beginning of our journey, and you could be part of the next stage of our growth!

Your Next Role

We are looking for a skilled IT Specialist to join our dynamic Tech team. This role bridges both the physical and digital domains of our tech infrastructure — from provisioning and maintaining hardware (laptops, peripherals, devices) to ensuring smooth performance across critical (SaaS) software platforms, including cloud-based tools and our e-commerce ecosystem (e.g. Shopify).

You will be responsible for executing the end-to-end lifecycle of IT systems — including onboarding / offboarding, security, integrations, and escalations — with a focus on seamless continuity and operational resilience.

This position supports a diverse customer base : internally, you’ll be the go-to technical support for the Maneuver team, ensuring productivity through reliable tools and systems; externally, you’ll troubleshoot and resolve e-commerce platform issues that directly impact our customers’ online experience.

What You’ll Do

E-commerce Platform & Integration Support

• Provide first-line support and escalate issues related to our e-commerce stack (e.g. Shopify, Pixels, Order Management systems).
• Address errors in checkout, promotion handling, and third-party app integrations to safeguard customer experience and conversion.

Technical Escalation, Incident Response & Internal Systems Support

Security Monitoring & Access Control

Cross-Platform Systems Integration

Business Continuity & Outage Management

End-to-End User & Asset Lifecycle Management

SaaS Administration, Vendor Management & Cost Optimization

Documentation & Knowledge Management

Continuous Improvement & Innovation

How You'll Succeed

Maneuver is an OKRs, KPIs & data-driven company. While we embrace creativity, we are more data-driven than intuition-based. Your success will be evaluated based on a number of metrics.

What You'll Bring

Hands-on experience with :

Shopify or e-commerce platforms (preferred)

SaaS products (Google Workspace, Slack, Zendesk, etc.)

DNS, SSL, Cloud (AWS / GCP), and firewall basics

Tell employers what skills you have

CRM

Troubleshooting

Customer Experience

Hardware

Business Continuity

Asset Tracking

Knowledge Management

Scripting

Systems Integration

Administration

Access Control

Vendor Management

Compliance

Audits

SaaS

Technical Support