Senior Talent Acquisition Manager @ Sodexo | MBA in HR| Strategic Recruitment | APAC
Job Summary
The Facilities Manager will serve as the single point of contact for all day‑to‑day Facilities management (FM) operations across assigned site(s). This role is responsible for overseeing both technical and administrative teams, ensuring high performance, operational efficiency, and client satisfaction. The site lead will manage vendor relationships, financial budgets, and compliance with service level agreements (SLAs) and key performance indicators (KPIs). The role also involves driving continuous improvement through innovation, cost optimization, and quality initiatives while maintaining a safe, clean, and productive work environment.
Job Purpose :
- Be a single point of contact for daily FM operations and management of a site or multisites as appointed.
- Matrix manage both technical and administrative staff.
- Responsible for the performance and morale of all resources deployed for FM scope in the assigned facilities.
- Collaborate with supply chain team on opportunities to define scope, coordinate supplier walk‑throughs, and manage supplier performance at the property level.
- With supply chain identify opportunities to deliver differentiated value through quality, innovation, or other initiatives.
- Work in conjunction with central supply chain programs and account‑specific programs to support client‑specific needs.
- Participate in the Experience Clean Supplier Partnership program, including meeting governance requirements and scorecard review for responsible sites.
- Responsible for establishing annual budget and tracking expenses against budget periodically as specified by client process.
- Develop and manage the annual budget, track expenditures periodically as per client requirements, and ensure financial accountability.
- Financial reporting for client, and maintain accurate records of facilities‑related expenditure, budgets, and performance metrics.
- Responsible for commercial goals of price and value for FM operations for the client site(s) assigned.
- Implement innovative programs, processes, and procedures that reduce short and long‑term operating costs and increase productivity.
- Manage all assigned facilities to achieve KPI performance targets, monitor SLAs to identify potential challenges, and plan corrective actions / best practices accordingly.
- Oversee integrated facilities and soft services operations, including maintenance, office cleanliness, vendor management, and event coordination.
- Conduct routine workplace inspections to identify risks, ensure operational continuity, and support client business needs.
- Any other ad‑hoc duties as and when assigned.
Knowledge, Skill and Abilities Required
Bachelor degree in facilities management, engineering, business administration or relevant fields.Minimum 5 years of facility management experience and minimum 3 years in a managerial role.Experienced managing a team of more than 10 people.Experienced in managing properties larger than 5 000 sqm or with 300+ end‑users.Good financial acumen, ability to work to a budget.Strong analytical, problem‑solving, organization and presentation skills.Strong sense of teamwork and attention to details.PMP certificate is preferred.Fluent in English and Chinese—reading, writing and speaking.Be proactive and take initiative to provide solutions to the client side regarding all FM‑related matters.Referrals increase your chances of interviewing at Sodexo by 2x.
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