E-Commerce Platform Manager

The E-commerce Platform Manager will be responsible for the

overall performance of Ask & Embla's e-commerce platform / s.

This role involves defining and executing the strategic roadmap for

conversion rate optimization and ensuring all platform-related KPIs

are met. They will collaborate extensively with various

cross-functional teams, including senior management, to drive

continuous improvement and achieve business

objectives.

What You'll

Do : Define and

champion the strategic roadmap for conversion rate optimization

(CRO), identifying key initiatives, opportunities, and priorities

to enhance user experience and drive sales.

Own and oversee all e-commerce platform performance KPIs

(e.g., conversion rate, average order value, bounce rate, traffic

quality, site speed), regularly analyzing data to identify trends,

issues, and opportunities.

Develop and lead a

robust test-and-learn agenda, including A / B testing, multivariate

testing, and personalization initiatives, to validate hypotheses

and optimize user journeys.

Manage and

prioritize the backlog of optimization and development initiatives,

working closely with IT / Development teams to ensure efficient

execution based on business impact.

Collaborate with relevant stakeholders on the allocation

of budget for e-commerce tools, technologies, and external services

to support platform growth and innovation.

Conduct regular performance reviews and provide

insightful reports to senior management, highlighting key

achievements, challenges, and future strategies.

Work closely with marketing and merchandising teams to

ensure alignment on platform initiatives and seamless

execution.

Stay abreast of industry trends,

emerging technologies, and best practices in e-commerce, CRO, and

digital experience to inform strategic

decisions.

Who You

Are : Bachelor's degree

in Business, Marketing, Computer Science, Information Technology,

or a related field. Master's degree is a plus.

Minimum of 5 years of progressive experience in

e-commerce operations, digital marketing, or platform management,

with at least 2 years in a leadership or managerial

role.

Proven track record of successfully

driving significant improvements in e-commerce KPIs (e.g.,

conversion rate, revenue growth).

Demonstrated

experience in developing and executing CRO strategies and leading

A / B testing programs.

In-depth knowledge of

major e-commerce platforms, preferably Shopify Plus.

With expertise in web analytics tools (e.g., Google

Analytics 4, Adobe Analytics) and project management

tools.

Strong understanding of A / B testing and

personalization platforms (e.g., Optimizely, Google

Optimize).

Exceptional analytical and

problem-solving skills, with the ability to translate complex data

into actionable strategies.

Strong leadership

and team management abilities, with experience in mentoring and

developing direct reports.

Excellent

communication, presentation, and interpersonal skills, capable of

influencing stakeholders at all levels.

Strategic thinker with a results-oriented mindset and a

strong attention to detail.

Ability to manage

multiple projects simultaneously in a fast-paced

environment.

Who

We Are : Ask & Embla is a

rapidly growing alternative body jewelry brand based in Singapore

with a collective following of more than 500,000 across our social

media channels. As an e-commerce brand, we ship internationally to

a diverse range of customers and we are proud to be one of the

leading brands worldwide in the alternative jewelry

space.

At Ask & Embla, we're passionate

about creating a company that brings out the best in everyone and

where individuals love to work and grow as a team. That means

constantly learning and building new things, being flexible about

how and where we work, and empowering each other to do the proudest

work of our lives.

Ask & Embla, led by an

ex-Googler and ex-Amazonian, has dozens of employees across

multiple countries. We are building the foundation to expand

several business verticals beyond e-commerce, while supporting

existing business functions for fulfilling thousands of orders each

month.

At Ask & Embla we learn and build

fast together, sharing the purpose and passion of creating not just

beautiful, expressive and sustainably-made jewelry, but a community

that celebrates the misfits, the believers, the round pegs in

square holes and everyone in between. Everyone deserves to own who

they are; we create the jewelry so they can do it with

pride.

Ready to Join

Us?

If you're a results-oriented

professional who thrives in a fast-paced environment, we encourage

you to apply! Please submit your resume and a quick note expressing

your interest in this position to hr@askandembla.net or through

this Careers Future posting.

Learn

More about Ask &

Embla : Website -

https : / / askandembla.net /

Instagram -

https : / / www.instagram.com / askemblastore /

Facebook

https : / / www.facebook.com / AskEmblastore /

Pinterest

https : / / www.pinterest.com / askemblastore /

TikTok

• https : / / www.tiktok.com / @askandembla_official