Roles & Responsibilities
- Location : Singapore
- Employment Type : Full-time / Perm
- Client : Banking & Financial Services
- Department : Retail Banking – Consumer Lending
Job Overview :
We are seeking a dynamic and results-driven Credit & Loan Sales Associate to join our retail banking team. You will be responsible for promoting and cross-selling a suite of unsecured credit products such as personal loans, credit lines, and credit cards to customers through various channels. This role involves proactive outreach, needs-based selling, and ensuring compliance with the bank’s regulatory and service standards.
Key Responsibilities :
Acquire new customers and generate sales for personal loan and credit card products through direct sales, telesales, roadshows, or digital platformsConduct needs-based financial assessments to recommend suitable loan solutions to customersExplain product features, loan terms, and repayment schedules clearly and professionallySupport customers in the application process, including submission of documentation and credit evaluationMeet monthly individual and team sales targetsMaintain a high level of customer service and relationship managementEnsure compliance with MAS regulations, internal policies, and fair lending practicesParticipate in promotional activities and marketing campaigns organized by the bankRequirements :
Minimum GCE ‘A’ Level, Diploma, or Degree in any disciplinePrior experience in sales, preferably in banking, insurance, or financial services is an advantageGood communication and interpersonal skillsSales-driven with strong motivation to achieve performance targetsAbility to handle rejection and maintain resilienceBilingual in English and a second language is advantageous (to liaise with a diverse customer base)CMFAS certifications (e.g., M5, M9, M9A) will be a plus, but not mandatory for unsecured lending productsBenefits :
Competitive basic salary with high commission potentialStructured training and mentorshipOpportunities for career advancement into Relationship Manager or Wealth Advisory rolesMedical, dental, and annual leave entitlementsDynamic and supportive team environmentTell employers what skills you have
Telesales
Interpersonal Skills
Relationship Management
Wealth
Loans
Retail Sales
Credit Cards
Selling
Mentorship
Direct Sales
Retail Banking
Entitlements
Consumer Lending
Banking
Customer Service
Financial Services