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Engineer, Messaging Security and Operations.

Engineer, Messaging Security and Operations.

SingtelSingapore, Pedra Branca, Singapore
6 days ago
Job description

Dept : Mobile Network Operations, Mobile VAS Operations

Group : Consumer

Make An Impact By

  • Collaborate with interdisciplinary teams to define objectives for Artificial Intelligence (AI) and Machine Learning (ML) initiatives.
  • Evaluate, analyze, develop, and optimize methodologies for machine learning.
  • Analyze data and perform data labeling to enhance model accuracy.
  • Conduct data analysis, preprocessing, and feature engineering to extract valuable insights from large datasets and improve model performance.
  • Implement changes and optimizations to AI / ML algorithms to enhance functionality.
  • Support the daily operations of AI / ML systems, including resolving customer support issues.
  • Perform patch management for operating systems, software, and security on AI / ML systems during maintenance windows.
  • Coordinate and execute disaster recovery activities promptly during service disruptions to minimize downtime and revenue loss.
  • Maintain detailed and up-to-date documentation for procedures and configurations.
  • Collaborate with stakeholders to ensure operational and cybersecurity requirements are met.
  • Perform system, service, and security audits to maintain compliance.
  • Engage with vendor support teams to diagnose and resolve technical problems.
  • Work with stakeholders to align with operational and cybersecurity requirements.
  • Develop playbooks and scripts to enhance operational efficiency.

Skills for Success :

  • Degree in Engineering with a major in Computer Science, IP Networking, or Telecommunications / Mobile Communication.
  • Preference for candidates with certifications in Artificial Intelligence & Machine Learning (AI / ML), Networking (e.g., CCNA / CCNP), and Network Security.
  • Proficiency in programming languages commonly used in AI, such as Python, R, or Java.
  • Experience with machine learning frameworks like TensorFlow or PyTorch.
  • Familiarity with data preprocessing, feature engineering, and model evaluation techniques essential for machine learning projects.
  • Strong understanding of various machine learning algorithms, including supervised and unsupervised learning, reinforcement learning, and neural networks.
  • A solid understanding of systems and network protocols (DNS, TCP / IP, SMTP, HTTP / HTTPS) and UNIX / Linux system internals (kernel, drivers, file systems, virtual memory).
  • Experience implementing, operating, and supporting open-source tools for system and security monitoring on UNIX / Linux platforms (considered a plus).
  • Knowledge of scripting to automate tasks (considered a plus).
  • Experience with cloud computing platforms and technologies (considered a plus).
  • Knowledge of 4G, and 5G telecommunications technologies, protocols, and standards (considered a plus).
  • Strong troubleshooting and creative problem-solving abilities.
  • Ability to communicate and present effectively in both verbal and written English.
  • Positive attitude, eagerness to learn, critical thinking, and problem-solving skills.
  • A good team player with a collaborative mindset.
  • Rewards that Go Beyond

  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities
  • Are you ready to say hello to BIG Possibilities?

    Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

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