Head of Product - ICC Academy

International Chamber of Commerce – ICC Academy Head of Product

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce (ICC) operates with a core mission to “make business work for everyone, every day, everywhere”.

The ICC Academy is ICC's educational arm and supports our mission by providing a wide range of specialised certification programmes, short‑online courses and customisable workshops for professionals and businesses operating internationally. We have trained thousands of professionals in more than 100 countries and our qualifications are recognised and accredited globally.

Your responsibilities will include :

• Strategy and roadmap . Define the overall product vision, strategy, and roadmap for ICC Academy's courses, certifications, and digital platforms – anchored to revenue growth, profitability, and long‑term scalability.
• Revenue growth and optimisation. Drive product‑led revenue by aligning with B2B / B2C / Website sales strategies, pricing models, upsell / cross‑sell opportunities, renewals, and bundled offerings. Optimise revenue levers such as access periods, subscription models, enterprise packages, and accreditation‑linked pricing.
• Innovation and AI. Drive integration of AI‑powered learning, digital library enhancements, and other future‑proofing initiatives that increase adoption, engagement, and lifetime value.
• Leadership. Oversee the Learning Design team, ensuring high‑quality, on‑time delivery of courses and certifications, while aligning output with ICC Academy's mid‑term revenue acceleration strategy.
• Thought leadership and brand positioning. Position ICC Academy as a credible authority in professional education and champion strategic initiatives that enhance the ICC Academy's impact, visibility, and credibility in global trade learning through speaking events.
• Stakeholder engagement. Act as the primary interface with ICC's global network, regulators, banks, universities, enterprise clients.
• Portfolio ownership. Own the end‑to‑end product portfolio. Prioritise development of high‑impact certifications, courses, and digital solutions. Make data‑driven decisions on what to launch, enhance, bundle, sunset, or scale to maximise revenue and relevance.
• Market intelligence and commercial insights. Continuously scan the market, conduct competitor benchmarking, and engage with ICC national committees, banks, corporates, and regulators to identify unmet needs. Translate insights into new revenue‑generating product opportunities and market‑entry strategies.

What we offer

Ready to join us?

Do not hesitate to apply if you :

Terms and conditions

Contract type and duration : Permanent, full time

Seniority level

Director

Employment type

Full‑time

Job function

Product Management

Industries

Professional Services

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