Review and e-route incoming SWIFT messages to the respective departments.
Ensure all the incoming SWIFT messages are routed to the correct departments by end of the day.
Follow-up on any unclaimed Swift Messages.
Perform reconciliation on the Swift messages routed.
Swift message creation as per Business Units / branches’ requests
Assess and perform post transactions IOB (Incomplete originator and beneficiary information) screenings for SWIFT messages.
Follow-up on those transactions with incomplete information with remitting banks
Tracking and Reporting of the IOB transactions to Compliance department
Reporting / updating of volume statistics related to swift messages.
Handle monthly SWIFT billing allocations to the respective departments and preparation for journal postings if required.
Manage the Swift Ops team mailbox to address requests / queries from stakeholders on related tasks
To monitor system availability & escalate promptly to management whenever required and to manage situation such that service timelines are not impacted.
To perform ad-hoc tasks as assigned by the supervisor.
To participate in UAT / Projects as and when required.
Qualifications
Relevant experience in banking with exposure to banking operations
Knowledge and experience in SWIFT messaging and Swift Alliance Access (SAA) is preferred.
High attention to details, quality of works and ability to multitask effectively.
Strong communication skills, both verbal and written, with the ability to effectively interact with team members, business units, bankers and customers.
Ability to work independently and collaboratively in fast-paced, deadline-driven environment.
Strong team player, able to take initiative and provide support during staff shortages or emergencies.
Proficient in Microsoft Windows applications – Word, Excel & Power-point.