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SALES SUPPORT CO-ORDINATOR
DR. WHO GLOBAL WATERTECH (S) PTE. LTD.D22 Jurong, Jurong Island, Tuas, SG8 days ago
Job descriptionMeticulous and detail oriented as the job requires documentation work; Able to work in fast pace environment Excellent telephone etiquette with passion in customer service; Possess initiative to respond to customers’ needs with a commitment and customer service skills; Proficient in MS Office Good team player
Roles & Responsibilities
Job Responsibilities
- Manage targeted orders and monitor delivery status;
- Attend to inbound calls from customers;
- Handling incoming enquiries, complains and feedback and resolve them in accordance with the company’s standards;
- Resolve all in scope enquiries and take appropriate escalation actions when required;
- Provide alternatives solutions with excellent customer service via phone calls and emails;
- Follow-up with customer, when necessary, in a timely manner;
- Liaise with internal department to solve customer’s issue;
- Coordinate with delivery team on orders;
- Coordinate and provide sales support to the sales team;
- Maintain proper filling system;
- To perform any ad hoc assignments as assigned by immediate superior
Job Requirements
Please forward your resume in MS WORD FORMAT to yvvonnelum@drwhohub.com sherinazhao@drwhohub.com
Interested application kindly state your expected salary, last drawn salary and starting date
Tell employers what skills you have
Customer Service Skills
Microsoft Office
Microsoft Excel
Operational Excellence
ERP
MS Office
MS Word
Audits
Supply Chain Management
Microsoft Word
Customer Service
Shipping
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Sales Coordinator • D22 Jurong, Jurong Island, Tuas, SG